Banco Macro - Investor Relations Mobile

Banco Macro implements a Braille account statement

Banco Macro implements a Braille account statement

Buenos Aires, May 21st, 2012. Banco Macro is going to start issuing Braille account statements thus enabling its visually impaired customers to interpret all of their transactions and respective account balances through a tactile reading and writing system. The bank is implementing this system within the framework of the inclusion policies it has been promoting through the development of products and services.

Customers can request the service without any additional costs through the bank’s Call Center by dialing 0810-555-2355 from 7 am to 8 pm from Monday to Friday.

The system will be implemented in respect of savings accounts, checking accounts and product packages. Printing and distribution of such statements will be simultaneous with those of the statements in ink, which means customers will be receiving both statements at the same time.

In addition, it is important to highlight that during the first months of the year work was also carried out towards an accessible format for the bank’s e-statement service so that the information received can be compatible with the screen reading systems used by the visually impaired.

Banco Macro also has over 300 ATMs for the blind. This service employs state-of-the-art technology which enables those suffering from a severe visual impairment to carry out transactions. These ATMs are equipped with a touch-sensitive keyboard with embossed numbers and a system which incorporates instructions through a recording which guides customers with a much better illuminated screen.

At Banco Macro, Corporate Social Responsibility is regarded as a management model which is transversally incorporated into all of its activities and business areas. This new implementation is a continuation of its policy on accessibility for those customers with a disability.

Milagro Medrano
Gerente Relaciones Institucionales
Banco Macro

IR Contact

Phone: (5411) 5222 6682

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